CANCELLATIONS, SUBSTITUTIONS AND REFUND POLICIES
NEW! NO RISK EARLY Bird Rate Cancellation Policy:
Register by 7/22/2022 (the early bird deadline) and cancel up until Thursday, September 15, 2022 and receive a full refund. Cancellations must be submitted in writing to [email protected].
For those not registered by the early bird deadline of 7/22/2022, the cancellation policy is as follows:
Cancellations must be submitted in writing to [email protected], by Friday, August 19, 2022. Cancellations received by Friday, August 19, 2022 are eligible to receive a refund, less a $100 processing fee.
Refunds will be credited back to the original credit card used for payment. This policy applies to all registrations including guest registrations. Refunds will be processed at the conclusion of the conference. There are NO refunds for non-early bird registration notices received after the cancellation deadline of Friday, August 19, 2022. At this date, we are unable to issue a refund for ANY reason as we will have guaranteed your participation with our vendors and event partners and we are unable to provide a refund of your registration fees. Substitutions will be honored at any time. No-shows are not eligible for refunds.
ACI-NA reserves the right to cancel this conference. In this event, we will notify all registrants and refund registration fees in full. Any costs incurred by the registrant such as hotel cancellation, airline penalties, etc. are the responsibility of the registrant.
By registering for the event, you have read and agreed to ACI-NA's COVID-19 Meeting Policies.